First Trace, Inc. (“First Trace”) makes information and products available on this web site, subject to the following terms and conditions. By accessing this website, you agree to be bound by these terms and conditions.
FIRST TRACE, INC. PROVIDES THIS WEBSITE TO YOU, YOUR EMPLOYEES, AGENTS, AND CONTRACTORS, AND ANY OTHER ENTITY ON WHOSE BEHALF YOU ACCEPT THESE TERMS (COLLECTIVELY "YOU"), SUBJECT TO THESE TERMS. THESE TERMS ARE ENTERED INTO BY AND BETWEEN FIRST TRACE AND YOU, AND YOU ACCEPT THEM BY: (a) PLACING AN ORDER THROUGH THIS WEBSITE; (b) USING THE WEBSITE IN ANY OTHER MANNER; AND/OR (c) ACKNOWLEDGING AGREEMENT WITH THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.
This website ("Website") includes without limitation: (a) the Online Support Center and other on–line services accessible via the Website (collectively the "Services"); (b) information such as technical, contractual, product, program, pricing, marketing, and other valuable information ("Information"); and (c) content such as data, text, software, music, sound, photographs, graphics, video, messages, or other materials ("Content"). First Trace controls and operates its websites from various locations and makes no representation that this Website is appropriate or available for use in all locations. First Trace products and services may not be available in Your location, and deliverables may vary among locations. If You are using the Website on behalf of Your employer, You represent and warrant that You are authorized to accept these Terms on Your employer's behalf, and that Your employer agrees to indemnify You and First Trace for violations of these Terms. In addition to the Terms and unless otherwise noted, the standard First Trace terms and conditions of sale in your jurisdiction govern purchases You make through the Website, unless You have in effect a separate valid written purchase or license agreement with First Trace for that product or service, in which case that separate agreement governs, and in cases of conflict, prevails.
YOUR OBLIGATIONS AND CONDUCT
In consideration of Your use of the Website, You agree to: (a) provide accurate, current, and complete information about You as may be prompted by a registration form on the Website (the "Registration Data"); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data, and any information You provide to First Trace, to keep it accurate, current and complete; and (d) accept all risks of unauthorized access to information and Registration Data. You have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the Website.
You are entirely responsible for all Content that You upload, post or otherwise transmit via the Website. You agree not to upload, post or otherwise transmit via the Website Content that: (a) is inaccurate, harmful, obscene, pornographic, defamatory, racist, violent, offensive, harassing, or otherwise objectionable to First Trace or other users of the Website; (b) includes unauthorized disclosure of personal information; (c) violates or infringes anyone's intellectual property rights; or (d) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. First Trace reserves the right to edit or remove Content that violates these Terms or that contains third–party commercial advertisements.
You agree that You will not use the Website to: (a) transmit spam, bulk or unsolicited communications; (b) pretend to be First Trace or someone else, or spoof First Trace's or someone else's identity; (c) forge headers or otherwise manipulate identifiers (including URLs) in order to disguise the origin of any Content transmitted through the Services; (d) misrepresent your affiliation with a person or entity; (e) disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users' ability to use the Website; (f) engage in activities that would violate any fiduciary relationship, any applicable local, state, national or international law, or any regulations having the force of law, including but not limited to attempting to compromise the security of any networked account or site, operating an illegal lottery or gambling operation, stalking, or making threats of harm; or (g) collect or store personal data about other users unless specifically authorized by such users.
CONFIDENTIALITY OF FIRST TRACE INFORMATION
You may obtain direct access via the Website to certain confidential information of First Trace, including without limitation technical, contractual, product, program, pricing, marketing and other valuable information that should reasonably be understood as confidential ("Confidential Information"). You must hold Confidential Information in strict confidence. Title to Confidential Information remains with First Trace and its suppliers.
Your obligations regarding Confidential Information expire five (5) years after the date of disclosure. Upon termination of the Terms or First Trace's written request, You must cease use of Confidential Information and return or destroy it.
The Terms impose no obligation upon You with respect to Confidential Information that You can establish by legally sufficient evidence: (a) You possessed prior to Your receipt from First Trace, without an obligation to maintain its confidentiality; (b) is or becomes generally known to the public through no act or omission by You, or otherwise without violation of the Terms; (c) You obtained from a third party who had the right to disclose it, without an obligation to keep such information confidential; (d) You independently developed without the use of Confidential Information and without the participation of individuals who have had access to it, or (e) in response to a valid order by a court or other governmental body, as otherwise required by law, or as necessary to establish the rights of either party under these Terms and as disclosed after prior notice to First Trace adequate to afford First Trace the opportunity to object to the disclosure.
CONTENT SUBMITTED TO FIRST TRACE
First Trace does not routinely monitor Content, but First Trace and its designees reserve the right to monitor, restrict access to, edit or remove any Content that is available via the Website.
DELIVERY OF E–MAIL
First Trace will attempt to deliver all of the e–mail that is addressed to Your e–mail address on First Trace Services. However, the nature of e–mail is such that First Trace cannot guarantee delivery of such e–mail.
You agree to indemnify and hold First Trace and its subsidiaries, affiliates, shareholders, officers, directors, agents, licensors, suppliers, alliance members, other partners, employees and representatives harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Your Content, Your use of or connection to the Website (including any use by You on behalf of Your employer), Your violation of the Terms, or Your violation of any rights of another.
NOTICES; MODIFICATION AND TERMINATION OF SERVICES; AMENDMENT OF TERMS
First Trace may provide notice to You via e–mail, regular mail, or posting notices or links to notices on the Website. First Trace reserves the right at any time to modify, suspend or terminate the Services (or any part thereof), and/or Your use of or access to them, with or without notice. First Trace may also delete, or bar access to or use of, all related Information and files. First Trace will not be liable to You or any third–party for any modification, suspension, or termination of the Services, or loss of related information. First Trace may amend these Terms at any time by posting the amended terms on this Website.
ADVERTISEMENTS AND PROMOTIONS
First Trace runs advertisements and promotions from third parties on the Website. Your correspondence or business dealings with, or participation in promotions of, advertisers other than First Trace found on or through the Website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. First Trace is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non–First Trace advertisers on the Website.
CONTENT PROVIDED VIA LINKS
You may find links to other Internet sites or resources on the Website. You acknowledge and agree that First Trace is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. First Trace will not be responsible or liable, directly or indirectly, for any actual or alleged damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
AIIM content on the Website is the intellectual property of AIIM. Any copying, republication or redistribution of AIIM content, including by caching, framing, or similar means, is expressly prohibited without the prior written consent of AIIM. Data is provided for information purposes only, and is not intended for trading purposes. AIIM shall not be liable for any errors or delays in content, or for any actions taken in reliance thereon. AIIM and the AIIM Logo are registered trademarks of the AIIM organizations around the world.
INTELLECTUAL PROPERTY RIGHTS
Except as expressly authorized by First Trace or by Content providers, You agree not to reproduce, modify, rent, lease, loan, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of the Content of others, in whole or in part, by any means. You must not modify, decompile, or reverse engineer any software First Trace discloses to You, and You must not remove or modify any copyright or trademark notice, or other notice of ownership.
"First Trace Trademarks" means all names, marks, brands, logos, designs, trade dress, slogans and other designations First Trace uses in connection with its products and services. You agree to comply with the First Trace Trademark and Logo Usage Requirements located at http://saas.FirstTrace.com/about/legal-notices/#trademarks. You may not remove or alter any First Trace Trademarks, or co–brand your own products or material with First Trace Trademarks, without First Trace's prior written consent. You acknowledge First Trace's rights in First Trace Trademarks and agree that any use of First Trace Trademarks by You shall inure to First Trace's sole benefit. You agree not to incorporate any First Trace Trademarks into Your trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations, for use on or in connection with computer or Internet–related products, services or technologies.
First Trace is committed to respecting others' intellectual property rights, and we ask our users to do the same. If You believe that Your work has been copied in a way that constitutes copyright infringement on our Website, please contact us immediately.
Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. Permission is granted to display, copy, distribute and download Content owned by First Trace on this Website provided that: (a) the copyright notice pertaining to the Content remains, and a permission notice (e.g., "Used with permission") is added to such Content; (b) the use of such Content is solely for personal and non–commercial use; (c) such Content will not be copied or posted on any networked computer or published in any medium, except as explicitly permitted by valid permission or license covering such materials; and (d) no modifications are made to such Content. This permission terminates automatically without notice if You breach any of the terms or conditions in this Section 10 Paragraph 4. Upon termination, You must immediately destroy any downloaded and/or printed Content.
DISCLAIMER OF WARRANTIES
YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK UNLESS OTHERWISE EXPLICITLY STATED. THE WEBSITE, INCLUDING THE INFORMATION, SERVICES AND CONTENT (AS DEFINED IN SECTION 1 PARAGRAPH 2) IS PROVIDED ON AN "AS IS" "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. FIRST TRACE DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. FIRST TRACE MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES AS TO THE USEFULNESS QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF THE WEBSITE.
FIRST TRACE MAKES NO WARRANTY OR REPRESENTATION THAT: (a) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR–FREE; (b) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE; (c) THE QUALITY OF ANY PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED FROM THE WEBSITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; OR (d) ANY ERRORS IN THE WEBSITE WILL BE CORRECTED.
YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM OBTAINING ANY CONTENT FROM THE WEBSITE, INCLUDING ANY DAMAGES RESULTING FROM COMPUTER VIRUSES.
LIMITATION OF LIABILITY
TO THE FULL EXTENT PERMITTED BY LAW, FIRST TRACE IS NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS, GOODWILL, USE, DATA, ELECTRONICALLY TRANSMITTED ORDERS, OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE, EVEN IF FIRST TRACE HAS PREVIOUSLY BEEN ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES, HOWEVER THEY ARISE, WHETHER IN BREACH OF CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), INCLUDING WITHOUT LIMITATION DAMAGES DUE TO: (a) THE USE OF OR THE INABILITY TO USE THE WEBSITE; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE WEBSITE; (c) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE, INCLUDING WITHOUT LIMITATION UNAUTHORIZED ACCESS TO OR ALTERATION OF TRANSMISSIONS OR DATA, MALICIOUS OR CRIMINAL BEHAVIOR, OR FALSE OR FRAUDULENT TRANSACTIONS; OR (d) CONTENT OR INFORMATION YOU MAY DOWNLOAD, USE, MODIFY OR DISTRIBUTE.
TO THE EXTENT THAT ANY JURISDICTION DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, PORTIONS OF THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY.
Version 1.1.3 November 1, 2011
You agree that any material breach of Sections 2, 3, 4, 6, and 10 of the Terms will result in irreparable harm to First Trace for which damages would be an inadequate remedy and, therefore, in addition to its rights and remedies otherwise available at law, First Trace will be entitled to equitable relief, including both a preliminary and permanent injunction, if such a breach occurs. You waive any requirement for the posting of a bond or other security if First Trace seeks such an injunction.
Arizona law and controlling U.S. federal law govern any action related to the Terms and/or Your use of the Website. Choice of law rules of any jurisdiction and the United Nations Convention on Contracts for the International Sale of Goods will not apply to any dispute under the Terms. You and First Trace agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Maricopa, Arizona, U.S.A.
Services, Content, and product derived or obtained from this Website may be subject to the U.S. export laws and the export or import laws of other countries. You agree to comply strictly with all such laws and, in particular, shall: (a) obtain any export, reexport, or import authorizations required by U.S. or your local laws; (b) not use Services, Content, or direct product from this Website to design, develop or produce missile, chemical/biological, or nuclear weaponry; and (c) not provide Services, Content, or direct product from this Website to prohibited countries and entities identified in the U.S. export regulations
Rights and obligations under the Terms which by their nature should survive will remain in full effect after termination or expiration of the Terms.
The Website may contain forward–looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward–looking statements may include statements regarding market expectations and opportunities, expectations about financials, research and development and strategies, statements concerning First Trace's roadmaps, market share growth, and product and service development and introduction, and our continuous evaluation of the competitiveness of our product and service offerings. These forward–looking statements are just predictions and involve risks and uncertainties. Actual results may differ materially from results discussed in the forward–looking statements. Factors that may cause such a difference include risks related to adverse changes in general economic conditions, failure to reduce costs, lack of success in technical advancements, the timely development, production and acceptance of new products and services, and First Trace's ability to compete in a highly competitive and rapidly changing marketplace.
Any express waiver or failure to exercise promptly any right under the Terms will not create a continuing waiver or any expectation of non–enforcement. If any provision of the Terms is held invalid by any law or regulation of any government, or by any court or arbitrator, the parties agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms will remain in full force and effect.
Version 1.1.3 November 1, 2011
Online Privacy is a constantly evolving subject and First Trace plans to take all reasonable efforts to maintain up to date and effective online privacy standards and practices. We have linked every page of our Web site to this page for your convenience and you may also contact us at privacy@FirstTrace.com with any questions or concerns that you may have.
First Trace, Inc. is committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.
If you choose to provide us with your Personal Information on the Web, we may transfer that Information within First Trace or to First Trace third–party solution providers, across borders, and from your country or jurisdiction to other countries.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re–enter your original user ID and password to gain access to certain parts of the Web site.
Where First Trace collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected and whether we plan to share such Personal Information outside of First Trace or with those working on the behalf of First Trace. First Trace does not intend to transfer Personal Information without your consent to third parties who are not bound to act on the behalf of First Trace unless such transfer is legally required
You may choose whether or not to provide Personal Information to First Trace. The notice we intend to provide where First Trace collects Personal Information on the Web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of the First Trace Web site, but you may be unable to access certain options, offers, and services that involve our interaction with you.
If you chose to have a relationship with First Trace, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.
Wherever your Personal Information may be held within First Trace or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.
To the extent that you do provide us with Personal Information, First Trace wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the Web, our goal is to provide a means of contacting First Trace should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections to privacy@FirstTrace.com and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.
THIRD PARTY SERVICES
Third parties provide certain services available on FirstTrace.com on behalf of First Trace. First Trace may provide information, including Personal Information, that First Trace collects on the Web to third–party service and solution providers to help us deliver programs, products, information, and services. Service and solution providers are also an important means by which First Trace maintains its Web site and mailing lists. First Trace will take reasonable steps to ensure that these third-party providers are obligated to protect Personal Information on behalf of First Trace.
First Trace does not intend to transfer Personal Information without your consent to third parties who are not bound to act on behalf of First Trace unless such transfer is legally required. Similarly, it is against First Trace policy to sell Personal Information collected online without consent.
FirstTrace.com is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.
We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy online is an evolving area, and the First Trace Web site is constantly evolving to meet these demands.
First Trace, the First Trace logo, Kinnosa, the Kinnosa logo, Kinnosa Project+, Project+, KinnosaONE, the KinnosaONE logo, Korrigo, the Korrigo logo, Kinnosa Workflow, Tego, Kinnosa SaaS, Kinnosa Cloud, Kinnosa Engineering Document Management, Kinnosa Enterprise Document Management, Kinnosa Open Platform Services, Kinnosa Process Manager, Kinnosa Java Content Repository, Kinnosa Task and Process Management, Kinnosa Solution Packs, Kinnosa Content Management, Kinnosa Interposit and Kinnosa Data Transformation and Publishing, Product Biography, Document Biography, Narrative Goods, Engineering Enterprise, all trademarks that contain Kinnosa, KinnosaONE, Korrigo and certain other trademarks and logos appearing on this website, are trademarks, registered trademarks or service marks of First Trace, Inc. in the United States and other countries.
Autodesk, AutoCAD, AutoCAD LT, Inventor, Inventor LT, Mechanical Desktop, Revit, DWF, DWG and DXF are trademarks or registered trademarks of Autodesk, Inc. in the United States and other countries.
Solidworks, eDrawings, DWGeditor, PDMWorks and PDMWorks Enterprise are trademarks or registered trademarks of Solidworks Corporation in the United States and other countries.
Bentley Systems, Bentley, the B logo, and Microstation are trademarks, registered trademarks or service marks of Bentley Systems, Inc. in the United States and other countries.
Oracle and Java are trademarks or registered trademarks of Oracle Corporation in the United States and other countries.
Microsoft, the Microsoft logo, Excel, the Office logo, PowerPoint, Internet Explorer, Outlook, SQL Server, Windows, Windows Server, Word, Microsoft Dynamics, the Microsoft Dynamics logo, and SharePoint are trademarks, registered trademarks or service marks of the Microsoft group of companies.
Version 1.1.6 January 30, 2013
15 Day Free Trial Period
First Trace, Inc. (First Trace) offers Kinnosa SaaS to companies under a 15-day free trial period program. The trial period begins immediately upon account activation. Upon activiation, potential subscribers will be notified by e-mail of the date of their trial's expiration. The free trial period only applies to new customers and does not apply to existing customers that have a subscription plan. First Trace will also not honor a free trial period for customers who were once paying subscribers, cancelled, and then decided to re-instate their subscription to First Trace.
At any time during the 15-day free trial period, potential subscriber (customer) can cancel their account and will not be billed. First Trace does not ask for credit card information to sign up for the 15-day free trial period. If you forget to cancel within the 15-day free trial period, your account WILL NOT BE CHARGED and your access will automatically be cancelled by our customer support team. You will not incur any charges.
In order to continue using Kinnosa SaaS after the 15-day free trial period, you will be asked to subscribe to one of our subscription plans. You have the option of paying monthly, quarterly or receiving a discount by paying for a full year of service.
Monthly Billing , Cancellation, and Refund Policies
First Trace charges and collects in advance for use
of the Kinnosa SaaS software service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information during or after the 15-day free trial, First Trace will calculate a pro-rated amount with the first payment due on signing and thereafter on the 15th of the month. For example, if your 15-day free trial expires on the 20th of the month and you decided to sign up for a monthly subscription plan, First Trace would bill you for 25 days of service the day you subscribed. Your billing cycle runs on the 15th of every month thereafter until cancelled. All subscriptions monthly, quarterly and yearly renew automatically on the 15th day of the expiration month until officially cancelled in writing. Customers can cancel anytime by emailing a notice to: sales@FirstTrace.com. Customers will receive an email from First Trace confirming that their subscription to the Kinnosa SaaS service has been cancelled.
Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties. The fees that First Trace charges for the monthly, quarterly, or yearly software services exclude taxes, phone, and internet access charges, as well as other data transmission charges. Any currency exchange settlements are based on the customer's agreement with the payment method provider. To be clear: these taxes and charges are the customer's responsibility.
To sign up for a monthly, quarterly or yearly subscription plan to First Trace, the customer must provide First Trace with a valid credit card as a condition to subscribing to the software service. Even if the customer intends on paying every month with eCheck (ACH) or sending check payment to our headquarters in Phoenix, AZ First Trace requires a valid credit card on file as a condition of subscribing in order to ensure the all of the many pay-per-use features offered within Kinnosa SaaS can and will be paid for at the time of use. Furthermore, First Trace reserves the right to change or modify its fee structure and introduce new charges with at least 15 days prior notice to the customer.
Customers have the ability to upgrade or downgrade their subscription plan at any time. The upgrade or downgrade will take effect no later than the next billing cycle (15th of every month). If First Trace can accommodate an upgrade sooner we will bill you pro-rata. The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle. With regards to downgrades on a subscription, First Trace does not issue refunds or credits for partial months of software service.